Privacy policy

Privacy Policy

Introduction

At Armstrong Garden Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, place an order, subscribe to our communications, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Full name
Billing and shipping address
Email address
Telephone number
Payment information
Order history
Customer service communications
Information voluntarily submitted through forms or inquiries

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Website activity and usage data
Referring websites
Cookies and similar technologies

How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer support
Communicate regarding purchases and account activity
Respond to inquiries and requests
Improve our products, services, and website functionality
Personalize your shopping experience
Detect fraud and maintain website security
Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to enhance user experience, remember preferences, analyze website traffic, and improve performance.

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

Information Sharing

Armstrong Garden Shop does not sell or rent personal information to third parties.

We may share information with trusted service providers that assist us with:

Payment processing
Shipping and logistics
Website hosting and maintenance
Marketing and communications
Customer support services
Legal and regulatory compliance

These service providers are only authorized to use information as necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to protect your information, no online system can guarantee complete security.

Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Fulfill legal obligations
Resolve disputes
Enforce agreements
Improve customer service

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

Accessing your data
Correcting inaccurate information
Requesting deletion of personal information
Restricting certain processing activities
Objecting to specific uses of data
Requesting a copy of your information

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective upon publication on our website. Continued use of the website after changes are posted constitutes acceptance of the revised policy.